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The business of tourism
David Jessop, Hospitality Jamaica Writer
Some years ago, I was being shown around a hotel property in a
small island in the Eastern Caribbean. Afterwards, I was taken to
a construction site in a village not far from the hotel where many
of its Workers lived. There, the hotel was putting in drainage and
waste-water facilities recognising that they were not just employers
but should play a role in their local community.
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| Jessop |
At the construction site, I was introduced to an American, hard
at work in a trench. To my surprise he told me he was one of the
hotel guests, had been visiting the property for more than a decade,
and wanted to give something back to the people of the country he
so much enjoyed visiting.
Later that evening over a drink I discovered that he was in fact
a very wealthy man who was in a quiet way partly financing the project.
Such philanthropy or altruism is not for everyone, but industry
surveys show that there is a small but increasing segment of the
international market that is interested in spending all or a part
of their vacation giving something back to their host country.
According to a new poll from the online travel specialist Opodo,
there has been a 67 per cent rise in British visitors taking 'meaningful'
travel programmes between 2005 and 2006. The survey showed that
nearly three quarters were female, one in 10 were ages 40 and over,
while one in three were between 25 and 40 years old; so much so
that there has been a growth in travel companies specialising in
organising visits of this kind.
i-to-i
One example is the United Kingdom-based company i-to-i. This hybrid
organisation offers life-changing experiences through opportunities
for volunteering, internships and participation in projects that
might relate to community development, conservation, teaching or
construction.
The company's projects span the globe. In the Caribbean, for instance,
they have schemes in the Dominican Republic, Trinidad and Dominica,
where they variously involve work with special needs children, care
for the elderly and community conservation and renovation.
i-to i suggests that their growth relates to a new and growing
demand for ethical tourism. They believe that there is a discrete
but important market among those who are seeing a part of their
leisure time or retirement as an opportunity to immerse themselves
in the countries they visit and to give something back.
Interestingly enough, this is not just an area for travel from
young people and retirees. A further trend in this area is among
large companies whereby organisations such as the HSBC, the international
bank, use work on community projects abroad as practical team-building
and financial exercises.
All this which warrants much more thought by politicians and tourist
boards whose focus, for the most part, remains on arrival numbers
and beach holidays. Joining up - directly or more subtly - visitor
awareness of the real Jamaica and its needs would bring real benefit
for all.
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